At IconicLineShop.com, we are committed to providing you with a smooth shopping experience. If you encounter any problems while using our website, the following FAQ clauses may help you find the answer. If you need further assistance, please feel free to contact us.

  1. How do I create an account?
    To create an account on IconicLineShop.com, please click the “Register” button in the upper right corner of the homepage and fill in the required personal information, including your name, email address, and password. Once completed, click “Submit” to create your account.
  2. How do I reset my password?
    If you have forgotten your password, please click the “Forgot Password” link on the login page. Enter your registered email address and we will send you a link to reset your password. Follow the instructions to reset your password.
  3. How do I modify my account information?
    After logging into your account, go to the “Account Settings” page. Here, you can update your personal information, contact information, and other account-related settings. Please make sure to save your changes.
  4. How do I place an order for a product?
    Browse our website, select the product you are interested in, and select the required specifications (such as size, color, etc.). Click “Add to Cart” and then go to the shopping cart page to checkout. Follow the prompts to complete the payment process to complete your purchase.
  5. How do I track my order?
    Log in to your account and go to the “Order History” page. Here you can view the status of your order and track your package. You can also track your order through the tracking link in the order confirmation email.
  6. What is the Return and Exchange Policy?
    We accept returns or exchanges within 30 days of receiving the item. Please refer to our Return Policy for details and follow the instructions to complete the return or exchange request.
  7. How do I subscribe or unsubscribe from emails?
    To subscribe to our email updates, please enter your email address in the subscription box at the bottom of the homepage and click “Subscribe”. If you wish to unsubscribe, please click the “Unsubscribe” link at the bottom of any email.

Thank you for visiting IconicLineShop.com. If you have any further questions, please feel free to contact our customer service team. We are happy to help you!